Customer Reviews
Customer Reviews for UNITS East Bay and South Bay
These reviews reflect real moving and storage projects across the East Bay and South Bay, including local moves, onsite portable storage, and storage at our secure facility. Customers choose UNITS when they want a container delivered where they need it, loaded at ground level, and picked up on a schedule that fits their timeline. Most feedback comes down to the same things: on-time delivery and pickup, smart placement even in tighter driveways or challenging access areas, clear communication from a local team, and clean, well-maintained containers that feel secure from day one.
What Customers Say Most
We earn our reputation one move and one delivery at a time. If you want the full picture, you can read verified customer feedback on the platforms below.
Most Mentioned in Customer Reviews
- Tight placement help: driveway deliveries, limited turnaround space, and “make it fit” situations
- Responsive communication: quick answers, clear scheduling, and no runaround
- On-time delivery and pickup: reliable windows and follow-through
- Clean, secure containers: well-maintained units that feel safe from day one
- Flexible storage options: keep it onsite or store at our secure facility and re-deliver later
- Stress reduction: fewer trips, ground-level loading, and a smoother overall move
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Don’t Call Us PODS®
Featured Review Stories
Livermore Remodel Storage (Onsite Access During the Project)
A homeowner in Livermore needed to clear space for a remodel but did not want everything stacked in the garage or moved twice. The challenge was keeping the house functional while the project timeline shifted week to week. We delivered a UNITS container and placed it for easy daily access so they could move furniture, boxes, and supplies in and out as needed. With ground-level loading, they avoided ramps and the constant back-and-forth trips that usually drag a remodel out. When the project ran longer than expected, they kept the container onsite and stayed organized without rushing to cram everything back inside. The result was a cleaner work area for contractors, less clutter in the home, and a storage setup that flexed with the reality of the remodel.
San Jose Apartment Move (HOA Restrictions, Offsite Storage, Then Re-Delivery)
A customer in San Jose was moving from an apartment community with tight placement rules and limited parking. Keeping a container onsite for multiple days was not realistic, and they needed a plan that fit a strict move-out window. We coordinated a delivery that matched their loading schedule, then picked up the container and stored it at our secure facility so their items stayed protected without violating property rules. Once their new place was ready, we delivered that same container back for unloading. The result was a smoother move without last-minute scrambling, no unloading into a warehouse, and no juggling a truck, storage unit, and timing all at once.
Santa Clara Business Storage (Staged Delivery and Pickup for a Project Timeline)
A business in Santa Clara needed temporary storage while reorganizing their space and coordinating vendor work. The challenge was keeping critical items accessible while clearing room for the project team. We delivered a container and placed it where staff could load and retrieve items during business hours without disrupting operations. When they hit the phase where daily access was no longer needed, we picked up the container and moved it to our secure facility until the next stage of the project. The result was less downtime, better organization, and a storage plan that stayed aligned with how the business actually operated.
Why Our Reviews Stand Out
Most reviews come down to the same theme: the experience feels straightforward from the first call to the final pickup. UNITS East Bay and South Bay is locally owned and operated, with a team that knows the area, the traffic patterns, and the placement challenges that come with real neighborhoods and job sites. That local knowledge matters when a driveway is tight, a street is crowded, or timing needs to line up with a move-out window.
Customers also appreciate direct phone support. When you call, you are speaking with a real team that can answer questions, confirm details, and adjust a plan when something changes. We focus on no-surprises coordination by setting clear expectations upfront, confirming access and placement before delivery, and communicating scheduling windows so you are not left guessing. The result is a storage and moving process that feels organized, predictable, and easy to manage.
Related Services
Moving
Portable moving containers delivered to your location so you can load at ground level on your schedule, then we pick up and transport when you are ready.
Storage
Keep a container onsite for easy access or store it at our secure facility with no unloading and reloading. Flexible timelines for short-term or long-term needs.
Service Area
See the East Bay and South Bay cities we deliver to and learn how delivery and pickup work across different neighborhoods and access situations.