Customer Reviews & Testimonials | UNITS Moving and Portable Storage
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Customer Reviews

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What Our Customers Are Saying:

“I recently downsized my home significantly and plan to use storage for at least one year. I did quite a bit of research and found that UNITS Mobile Storage was by far the best option by quality, convenience and price. Not only that… the owners Rick and Donna are absolutely fabulous to work with. They are 100% quality and you can’t go wrong by using their service. I recommend them to anyone I know who needs storage!”

– Lisa S., Concord, CA

“Absolutely great service and very convenient. I used them for a local move in the Dublin area. They were fantastic. Prompt, professional service and very convenient. The owners go the extra mile to make sure your service needs are met. Their attention to detail and professionalism is very reassuring. It is also especially nice when moving that the storage needs/support is accommodating to hectic moving schedules. They were very flexible. VERY HIGHLY RECOMMENDED!”

– Stuart W., Dublin, CA

“I needed extra storage and fast. Donna was so courteous and helpful over the phone. I live in the area so they were able to deliver a UNIT the next day. The driver was prompt and friendly. The UNITS were solid and very clean. I just gave them a call when I was done and the UNIT was picked up the next day. Not only was the UNIT exceptional but their customer service was exceptional. They are a very courteous and professional service. I highly recommend UNITS Mobile Storage. Donna and the UNITS Team thank you for helping my stressed out situation go smoothly.”

–  Sharon C., Pleasanton, CA

“We recently needed to move out of our home, stage it and move to a rental. It was a complicated move with the need for flexibility and humor! Units Mobile Storage handled our entire relocation with grace, professionalism, and flexibility. Units Mobile Storage was easily reachable by phone because they are a local company and they clearly care about the people they are serving. The unit was pristine, they explained everything clearly, there were no hidden charges, and absolutely no surprises! Everything went smoothly because of Units Mobile Storage! They even made me feel calmer about my own move! Superb! Thank you Units Mobile Storage for a Wonderful Move!”

– Jocelyn D., Walnut Creek, CA

“Units Mobile Storage has been the perfect solution to Open Heart Kitchen’s storage problem. Open Heart Kitchen’s mission is to offer hot nutritious meals to hungry people in need in the Tri-Valley area. Units Mobile Storage of Livermore generously donated the use of a storage Unit at our Livermore serving site. Their storage solution allowed Open Heart Kitchen to collect and store donated non-perishable food items during the busy holiday season. By taking advantage of donated food and supplies, Open Heart Kitchen is able to keep the overall cost of our programs at a minimum and provide that much needed safety net against hunger here in the Tri- Valley.”

– Linda M., Livermore, CA

“For those of you that hate to move…Units made it really simple. We were able to load & unload our Unit on our time line. It allowed us to empty boxes & put away items without being overwhelmed with boxes everywhere. The Units were also new, so I didn’t worry about it leaking or some unknown substance getting on my furniture. I would definitely use them again.”

– Keelie C., Pleasanton, CA

“After a long and frustrating week dealing with the other portable storage container folks I was fortunate enough to find UNITS Mobile Storage using a popular search engine. When I called the number a real person answered the phone, talked with me, answered all my questions and listened to my needs. Since they are locally owned and operated my family received great service from individuals who cared about earning and keeping our business. They came to our location to verify the container would fit into our space. They delivered the unit when they said they would and they negotiated a fair market price for our needs as we intend to keep the unit on site for twelve months. After the unit was delivered they called to ask if there was anything else we needed. Save yourself time and frustration. Call this company for your portable storage needs.”

– Teresa and Antonio S., San Leandro, CA

“Rick and Donna were great! Container’s were dropped off at said time and picked up within 1 day! Great Service and highly recommend!”

– Jan S., Oakland, CA

“When searching for a portable storage container UNITS was the only company I contacted where I actually talked to a live person immediately who actually lived in my area – the rest where call centers. Donna was very pleasant and truly wanted to understand my needs. She worked with me to get me my container at the time I wanted it. The driver was prompt and courteous as well. The container I received was obviously brand new and exceeded my expectation of quality. UNITS pricing was also the lowest I found other than inferior grade (all wood) containers. I highly recommend UNITS for your next move. I guess they do storage too.”

– Wayne J., Pleasant Hill, CA

“Had a pest problem and needed to really clean out the garage. I contacted Units and Donna in Livermore was extremely helpful. Everything was no hassle and on-time. They communicated very well, there were no surprises. She had a unit available and it was delivered and placed in my driveway on-time and on-schedule. The Unit was just about brand new. I utilized the unit in my driveway for two months while I pulled everything out of the garage, insulated and hung drywall. The Unit was perfect of this application as everything was securely stored but accessible. When I was done with my work, I put my stuff back in the Garage and they came and go the unit the next day. The customer service was excellent…I felt like I was there most important customer even though I was one of probably hundreds. Thanks again Units, if and when I need storage again, you will get my business.”

– John W, Livermore CA.

“Being a first user of the units I truly believe their is no better company to deal with. On a scale of 1 to 10. 10 being the best, you folks are a 15 in my eyes. You bet I have told many people of your outstsnding service and will continue to do so.”

– Karen S., Walnut Creek, CA.

“I just wanted to thank you for the excellent service provided. Your driver was on time and professional – hats off to good customer relations. It was good doing business with Units and I would use your services again.”

– Ron H., Oakland, CA.

“My husband and I sold our home in San Ramon a couple of months ago. We quickly grew out of our first home, and wanted to be closer to civilization. San Ramon is a beautiful town with great schools but with no kids to enroll in school, the two of us felt our home was a bit out of the way. We decided to find temporary housing (in-laws) until we found and purchased our new home. I was for sure going to call the OTHER storage container company, but my husband happened to find a flyer for units the same day I was going to call the other company to reserve. I was a little on the fence about going with a company I was not familiar with since this was our entire life belongings (everything in the house was going to be stored). I called the number on the pamphlet and spoke to the friendliest woman ever! I later learned her name was Donna. =) She made my worries disappear as soon as she explained how she ran her business. After speaking with her, I had NO qualms about leaving my belongings under their care. We are now in our new house (as of last week) and every single piece of our property is in tact & happily living in out new home! The entire process from beginning to end was FABULOUS!”

– Cyn C., San Ramon, CA

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  • UNITS Moving and Portable Storage, Storage Units  Household & Commercial, Livermore, CA